For door to door international express courier service, shipment must be of maximum 30 kg per piece.
An additional oversize fee of US $50 is required for any shipment more than 110 cm long in size,any side of the dimension width/length/height.
For any Non Document shipment, a commercial invoice showing reasonable value of the goods is needed for the customs clearance purposes.
Chargeable weight will be the higher one between the gross and volumetric weight of the shipment.
Volumetric weight calculation will be Length x Width x Height (cm) / 5000 = Kg.
We can not handle Perishable, Food items, Chemicals, Liquid, Battery, Powder materials and any contraband items.
Be sure your items aren’t prohibited for international air freight shipping. Some items cannot be imported into Malaysia due to local customs laws and air transport restrictions. Some items need to have import permission from related government agencies before they can be released by the Royal Malaysian Customs Department
Limited items have reduced shipping options on quantity, limited to personal use only and may require special documentation or have extra fees associated with them
· Nail polish & nail polish removers
· After shaves
· Essential oils & diffuser oils
· Alcoholic beverages
· Compressed gas cylinders
· Lighters with lighter fuel
· Products containing lithium batteries
Import Controlled Items (Malaysia)
· Herbal and nutrition supplements
· Medicine products
· Cosmetics products
· Helmet for vehicles and sports
· Phones and electronic tablets
· Any product which can be used in military, chemical or biological weapons, missile technology, or nuclear proliferation
Firearms & Weapons / Firearms (or parts thereof)
including associated equipment & offensive weapons:
sharp items such as hunting knives and swords
imitation arms including toy guns, toy pistols, hand grenades
cigarette lighters resembling weapons
Other Prohibited Items
Items requiring temperature-control/perishable goods
Malaysia Import Prohibitions
The importation of the following goods is prohibited by law in order to protect certain industries, prevent the introduction of pests, plant and animal diseases and to control controversial publications:
Articles bearing a reproduction of the coins, currency or bank notes of any country.
Emblems and devices that are intended or are likely to be used in a manner prejudicial to the interest of the Federation or which would foster purposes prejudicial to the peace and welfare of Malaysia.
Cocoa pods, rambutans, pulasan, longan, and nam-nam fruits from the Philippines and Indonesia.
Indecent or obscene prints, paintings, photographs, books, cards, engravings, films (including unprocessed films), video tapes, laser discs, colour slides, computer diskettes and any other media or any other indecent or obscene articles.
Piranha fish, turtle eggs.
Daggers and flick knives.
Certain chemicals including sodium arsenite, crocidolite, Polybrominated Biphenyls, Poly- chlorinated Biphenyls, Poly- chlorinated Terphenyls and Tris (2,3-dibromopropyl) Phosphate
Intoxicating liquors containing more than 3.46 milligrams per litre of lead.
Broadcast receivers capable of receiving radio communication within the ranges (68-87) MHz and (108-174) MHz except those designed to receive meteorological broadcasts at spot frequencies (except those for the use of the telecommunication authorities).
Pens, pencils and other articles resembling syringes.
Cloth bearing the imprint or reproduction of any verses of the Quran
Unprocessed coral material
For a list of additional prohibitions; please visit: http://www.customs.gov.my/en/tp/pages/tp_ie.asp
Door to door handling processes